STORE POLICY

At bola.la, we are not just an online store — we are a community-driven brand with a mission to support and grow the global street soccer movement. Our goal is to provide top-quality products while fostering a culture of inclusivity, creativity, and passion for the game. By shopping with us, you are helping to keep street soccer accessible, support free local events, and contribute to the growth of the community.

All purchases made through our online store are subject to availability. While we work hard to ensure accurate stock levels, occasionally, some products may sell out after your order is placed. If this happens, we will notify you promptly and offer a full refund or a suitable alternative. All prices are listed in U.S. Dollars, and applicable taxes will be added at checkout based on your shipping location. Payment must be made in full at the time of checkout. Orders will be processed only once payment is successfully authorized.

Shipping is available to customers both within the U.S. and internationally. Various shipping options and estimated delivery times are provided during the checkout process. Once your order is shipped, you will receive tracking information. While we strive for timely delivery, please note that some delays may occur due to factors beyond our control, such as customs or carrier issues. For international orders, customers are responsible for any duties, taxes, or import fees imposed by their local authorities.

At bola.la, we believe in making street soccer accessible to everyone. As part of our commitment, we host free events that bring people together to play, learn, and grow the community. Whether it’s local games, tournaments, or creative collaborations, these events are designed to celebrate the culture of street soccer. The cost of running these events is supported by your purchases. Every item you buy helps fund our efforts to keep these events free and supports the growth of the movement globally. So, when you buy from bola.la, you’re not just getting great products — you’re directly contributing to the future of street soccer.

We want every customer to feel satisfied with their purchase. If, for any reason, you are not happy with your order, you may return eligible items within 14 days of delivery. Items must be unused, in their original condition, and in the original packaging. Please note that customized products, limited edition drops, and final sale items are not eligible for returns. Once a return is approved, we’ll issue a refund to the original payment method. We encourage you to check our sizing and product descriptions carefully before purchasing to avoid unnecessary returns.

Certain releases, such as limited edition collections and collaborations, may have restrictions to ensure fair access for all members of the community. These releases are often available in limited quantities and are final sale. We reserve the right to cancel orders if we suspect that a product has been purchased for resale purposes or through automated means.

As part of our commitment to the street soccer community, we also ask all of our customers and event participants to uphold the values of respect, sportsmanship, and inclusivity. We are a movement that celebrates diversity and creativity, and we expect everyone to treat one another with kindness both online and in-person. Disruptive or inappropriate behavior during events or online may result in being excluded from future collaborations or events.

By purchasing from bola.la, participating in our events, or supporting our movement, you agree to comply with this Store Policy and our Terms and Conditions. If you have any questions about an order, need assistance, or want to collaborate with us on future events or product releases, don’t hesitate to get in touch.

For any inquiries, including order support or event details, please contact us:

bola.la
Email: bolainittowinit@gmail.com
Instagram: @bolabrandofficial

Thank you for being part of the bola.la community and helping us grow the movement. Every purchase, every event, and every game played together makes a difference!